Frequently Asked Questions
Door not closing
Q: My door is opening but won’t close with the opener.
A: Possible issue: Check if the sensors are dirty or misaligned.
Hard to open
Q: What could be causing my door to be excessively heavy and prevent it from opening?
A: Potential reason: The springs might be faulty or improperly tensioned.
Q: How frequently should I perform maintenance on my door?
A: Recommended maintenance: We suggest having your door checked annually.
Q: Are your estimates free?
A: Repair estimates are provided at no charge. However, for assessments involving a visit, there's a vehicle fee. The vehicle fee will be credited towards the repair should you choose to proceed with our services SAME DAY.