Frequently Asked Questions

Q: My door is opening but won’t close with the opener.

A: Possible issue: Check if the sensors are dirty or misaligned.

Q: What could be causing my door to be excessively heavy and prevent it from opening?

A: Potential reason: The springs might be faulty or improperly tensioned.

Q: How frequently should I perform maintenance on my door?

A: Recommended maintenance: We suggest having your door checked annually.

Q: Are your estimates free?

A: Repair estimates are provided at no charge. However, for assessments involving a visit, there's a vehicle fee. The vehicle fee will be credited towards the repair should you choose to proceed with our services SAME DAY.