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Frequently Asked Questions

Door not closing

Q: My door is opening but won’t close with the opener.

A: Possible issue: Check if the sensors are dirty or misaligned.

Hard to open

Q: What could be causing my door to be excessively heavy and prevent it from opening?

A: Potential reason: The springs might be faulty or improperly tensioned.

Door Care

Q: How frequently should I perform maintenance on my door?

A: Recommended maintenance: We suggest having your door checked annually.


Q: Are your estimates free?

A: Repair estimates are provided at no charge. However, for assessments involving a visit, there's a vehicle fee. The vehicle fee will be credited towards the repair should you choose to proceed with our services SAME DAY.

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